Cookie Policy

1. Introduction

Artisan Furniture (“Artisan”, “we”, “our”) uses cookies and similar technologies on our US website and B2B portals to operate securely, enhance functionality, and measure performance.

There is no single federal “cookie law” in the United States. This US Cookie Policy is drafted to align with state privacy requirements across all 50 states, with special emphasis on California’s CCPA/CPRA and New York’s requirements (including security obligations under the SHIELD Act). It supplements our Global Cookie Policy.

2. Who We Are

Global Vision Direct Ltd is a UK company trading as Artisan Furniture, with US-facing operations. We control the US website and B2B portals and act as a business (controller) when cookie data identifies or is reasonably linkable to a person.

3. What Are Cookies?

Cookies are small files placed on your device when you visit our website or portals.

On www.artisanfurniture.us, cookies support browsing, region routing, and analytics.
On B2B portals, cookies are essential for secure login, ERP transactions, ArtisanFlo data syncing, and continuous session management.

4. Types of Cookies We Use

A. Strictly Necessary Cookies
– Enable essential site and portal functions (authentication, session continuity, load balancing).
– Examples: authentication cookies in app.artisanflo.net, ERP session cookies in www.artisanerp.net, and load-balancing cookies for inventory.artisanadmin.net.

B. Functional Cookies
– Remember preferences and configurations (e.g., language, region, portal settings).

C. Analytics Cookies
– Provide insights into website and portal performance (aggregate usage, page load times, error rates).
– We do not use advertising or retargeting cookies.

5. How We Use Cookies

Public Website (www.artisanfurniture.us)
– Maintain secure browsing and login.
– Route users to appropriate regional content where relevant.
– Collect analytics (aggregate, non-advertising).

B2B Portals
– Keep trade users securely logged in.
– Enable catalogue uploads, order management, and ERP transactions.
– Monitor performance and uptime.
– Generate anonymized usage insights for service improvement.

6. Third-Party Cookies

Trusted third parties may set cookies in support of our services:
– Hosting providers (AWS, Azure): session handling, load balancing.
– Analytics tools: system monitoring and performance reporting.
– Communication platforms (Twilio, SendGrid): secure messaging and notification delivery.

All vendors are bound by contracts that require appropriate security and privacy safeguards.

7. State Law Disclosures (All 50 States)

This policy is intended to meet the disclosure expectations under state privacy laws that regulate personal information collected via online technologies. Key highlights:

– California (CCPA/CPRA): We do not “sell” or “share” personal information as defined by CPRA. If our practices change, we will provide a “Do Not Sell or Share My Personal Information” link and honor opt-out signals (including Global Privacy Control (GPC)).
– New York: While New York does not have a comprehensive consumer privacy statute at this time, the NY SHIELD Act imposes data security obligations. We maintain reasonable safeguards for cookie-derived data and other personal information.
– Other States (e.g., VA, CO, CT, UT, IA, IN, TN, TX, OR, MT, DE, FL, NE and others): We provide transparent disclosures about our cookie practices, offer mechanisms to opt out of any targeted advertising or sale if applicable (not currently applicable to us), and honor applicable user rights where these laws apply to our operations.

8. Consent & Opt-Outs

Because we do not deploy advertising cookies and do not sell or share personal information for cross-context behavioral advertising, consent banners are generally not required by US law. However, we provide clear disclosures and controls.

– You may adjust browser settings to block or delete cookies.
– Where state law requires honoring browser-based opt-out signals (e.g., GPC in California), we will honor those signals.
– If we introduce non-essential tracking that could be considered a sale/share, we will provide state-specific opt-out links and notices.

9. International Data Transfers

– Session cookies: deleted when the browser is closed.
– Persistent cookies: typically last 6–24 months.
We minimize retention consistent with operational needs and legal requirements.

10. Retention

Our services are not directed to children under 13. We do not knowingly collect data from children.

11. Managing Cookies

You can manage cookies via:
– Your browser settings (block, delete, or restrict cookies).
– Our site-level controls for analytics where offered.
Disabling strictly necessary cookies may impact portal functionality.

12. Your Privacy Rights in the US

Depending on your state, you may have rights to access, correct, delete, or obtain information about our processing of your personal information, and to opt out of sale/sharing or targeted advertising (not currently applicable to our cookie practices).

California residents may also use an authorized agent and have the right to non-discrimination. We verify requests as required by law and respond within applicable timeframes.

13. Children’s Privacy (COPPA)

Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.

14. Contact Us

Global Vision Direct Ltd
T/A Artisan Furniture
5th Floor, Watson House
54–60 Baker Street
London W1U 7BU
United Kingdom

Email – finance@artisanfurniture.net

Global Vision Direct Ltd acts as the data controller for all personal data processed across Artisan Furniture’s digital platforms, websites, sub domain Compliance and Policies Hub and services.